One platform for property managers, vendors, tenants, and owners — from "unit's vacant" to "invoice paid," with every word and timestamp on the record. No spam. No black holes. Flat monthly pricing.
Property management software runs your accounting and your leases. But the work itself — the make-readies, the repairs, the estimates, the "are you coming today?" — happens in group texts, missed calls, and platforms that blast everyone with notifications until they get marked as spam.
Vendors bid and never hear back. Nobody wants to make the awkward call, so estimates rot and vendors quietly stop prioritizing you.
Legacy platforms send seven-segment text walls from random numbers — so many that phones flag them as spam and everyone tunes out.
Vendor says 10 AM, shows at noon. Tenant swears they were home. Nobody can prove anything, and the trip fee argument eats your afternoon.
Turnhouse gives all four parties the same job, the same timeline, and the same permanent record — each through their own door. Tenants and owners never need a login.
Tenants describe the problem in their own words. Before your coordinator even opens it, AI has read it: a plain-English diagnosis, the trade it needs, and a priority — right on the work order. Gas smell, sparking, flooding? Flagged as an emergency and texted to your staff as EMERGENCY the second it lands. And it only acts at intake: it never nags your vendors, never auto-reassigns jobs, never sends a message you didn't choose. Included on every plan.
Every stage of every job is timestamped automatically: posted, claimed, estimated, approved, done, paid. Insights shows your average turn time, your slowest step, and a vendor scoreboard — the vacancy math your owners actually care about, computed from real work instead of gut feel.
One event, one text, one sentence — from a number that never changes. Compare that to the multi-part text walls the legacy platforms send from random numbers until phones flag them as spam. Quiet is a feature — your vendors and tenants will notice.
Declining an estimate in Turnhouse requires a reason — "owner capped it at $1,200," "going with another bid" — delivered to the vendor instantly and stamped on the job forever. Vendors who always know where they stand answer your next job first. That's not a feature; it's a policy.
Point your site's "Maintenance" button at your Turnhouse request link. Tenants describe the problem, and AI writes safe "try this first" steps for their exact issue — the easy ones end right there, no truck rolled, no coordinator interrupted. The rest arrive pre-diagnosed in your queue, and nothing reaches a vendor until you say so.
Copy your property export from AppFolio, Rentvine, or Buildium straight in — addresses, tenants, and owners import in one paste. Nothing to migrate, nothing to rip out.
They sign up free in two minutes, set their trades, upload their COI and W-9. Your whole bench, dispatch-ready, with compliance tracked automatically.
Turnover or tenant request — vendors claim it, you approve the estimate, work happens, invoice lands in your accounting. One quiet text at every step.
The per-door platforms charge $1.60–$2.00 per unit every month and audit your account to bill you. Turnhouse is one flat number — every feature included on every plan, unlimited users and jobs.
30-day money-back guarantee. If Turnhouse hasn't earned its keep in a month, we refund it — no questions. And vendors never pay a dime, ever.
Turnhouse wasn't designed in a conference room. Its founder spent years as a maintenance coordinator and vendor — running make-readies and repairs for more than twenty-five property management companies across Austin and San Antonio, thousands of work orders from walkthrough to final invoice.
That work teaches you how much good people carry. Coordinators holding a hundred moving pieces together from memory. Vendors who bid in good faith and deserve an answer. Tenants who just want to know someone is coming. Owners who trust a manager with the biggest investment they have and only want to understand what's happening to it. Everyone doing their part — connected by scattered texts, voicemails, and tools that were built to bill them rather than help them.
We believed this industry deserved better, so we built it: one platform where every party sees the same job, every decision carries a reason, and every word is timestamped on a record nobody can rewrite. Fairness is built into how it works. Vendors never pay to work, because we know what it costs to be one. Declines always come with an explanation, because silence isn't an answer. Owners see the photos and the receipts, because trust should be earned in the open.
Turnhouse is our commitment to the people who actually turn the units and take the calls: your work should be calmer, fairer, and easier to prove. That's the company we're building.
Yes — alongside them, from day one. Your properties, tenants, and owners import in one paste from your existing export, and approved invoices flow into your accounting through your platform's bill-entry inbox. You keep your accounting software for what it's good at; Turnhouse replaces the group texts, not your books. Deeper API sync for Rentvine and Buildium is on the roadmap.
Never. No seat fees, no compliance fees, no charge to submit estimates or get paid. Turnhouse was built by a vendor — vendors ride free, forever. (They'll thank you for switching.)
No — it's included on every plan, on every tenant request. And it knows its place: AI acts at intake only, diagnosing the issue and writing safe try-first steps. It never messages your vendors, never nags anyone for updates, and never reassigns a job. Other platforms sell AI that pesters everyone; ours reads, sorts, and gets out of the way.
No. Tenants submit and track requests through login-free links; owners get a live portal link for their properties. Only your staff and your vendors sign in.
No contract, cancel anytime, and a 30-day money-back guarantee on your first month. We count on the product, not the paperwork, to keep you.
Doors = active units under management, on the honor system. We don't scan your account or audit your unit count to adjust your bill. Pick the tier that fits; move up when you grow.
Please do — that's the fastest way to see the difference. Nothing to migrate, no contract to break, and if it doesn't win the side-by-side in 30 days, we refund your month.
Set up in an afternoon. Simple, flat plans. Everyone on the record, nobody's phone blowing up.